Crescent Care Foundation is committed to ensuring digital accessibility for people with disability. We are continually improving the user experience for everyone, and applying relevant accessibility standards.
Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities.
Measures We Take
- We use clear, plain English throughout our website.
- All images include descriptive alternative (alt) text.
- Our website is designed to be navigable by keyboard.
- We use sufficient colour contrast to support users with low vision.
- Forms include clearly labelled fields and error messages.
- We test our website with assistive technologies including screen readers.
Known Limitations
While we strive for full accessibility, some older content or third-party tools embedded on our site may not fully meet WCAG 2.1 AA standards. We are actively working to address these areas.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience barriers accessing any content or functionality, please contact us:
- Phone: 1300 95 25 95
- Email: care@crescentcare.org.au
- Address: Level 1/244 Macquarie Street, Liverpool NSW 2170
We aim to respond to accessibility feedback within 5 business days.
Technical Specifications
Crescent Care’s website relies on the following technologies for conformance with WCAG 2.1:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may contact the Australian Human Rights Commission at humanrights.gov.au or call 1300 369 711.
This statement was last reviewed in March 2026.
