Support for Young People Navigating Life’s Critical Years.
One to one support for young people aged 12 to 25 across Western Sydney. Case management and mentoring, arranged by appointment, with someone who listens before anyone suggests anything.
If you need help right now
Crescent Care is not a crisis service and our office is not open around the clock. If you or someone else is in danger, call 000. To talk to someone any time of the day or night, call Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800. When you are ready to talk about what happens next, we are here in office hours.
How We Help
We offer practical, confidential support built around your situation. Whether it is one thing you are stuck on or longer term guidance, we are here.
Case Management
One-on-one support to help you navigate complex challenges. We assist with housing, education, employment, and navigating government services.
Explore SupportMentoring
Time with someone older who is in your corner, to talk things through, build your confidence, and work on the skills you want for what comes next.
Ask about mentoringWhen Things Get Hard
Tell us what is going on and we will help you work out the next step, and connect you with the services that can do the parts we cannot.
Talk to us
Our Approach: Trust and Empowerment
We believe that young people are the experts in their own lives. Our role is to walk alongside you, offering the tools, resources, and unwavering support you need to make informed decisions.
Private, and Honest About the Limits
What you tell us stays between us, except where someone's safety is at serious risk or the law requires us to act. We explain those limits before you start.
Youth-Led
You set the goals. We listen without judgement and help you build a plan that works for you.
Community Connected
We link you with local networks, employers, and support services across Western Sydney.
Questions young people ask us
Do I have to be on the NDIS?
No. This is a community service and it is open to young people aged 12 to 25 in Western Sydney, plan or no plan.
Will you tell my parents what I say?
What you tell us stays between us, except where someone's safety is at serious risk or the law requires us to act. We explain those limits before you start, so you know where the line is before you decide what to say.
What if I do not know what I need?
That is the usual starting point. Tell us what is going on and we will help you work out the next step, and connect you with the services that can do the parts we cannot.
Can someone else contact you for me?
Yes. A parent, a teacher, a worker or a friend can get in touch, and support is arranged by appointment. We will still talk to you yourself before anything starts, because you are the one deciding.
Need an interpreter?
Call TIS National on 131 450 at any time, and ask them to connect you with Crescent Care.
Ready to Talk?
You do not need a referral, and you do not need to have it all worked out. Call or message our team in Liverpool, tell us what is going on, and we will talk you through what we can do and how it works. No cost comes as a surprise.